Orders & Tracking
How do I track my order?
Once your order has been dispatched, you’ll receive an email with your tracking details (where applicable). You can track your order by:• Clicking the tracking link in your dispatch email• Using the “Track My Order” page: https://www.acquabathrooms.c
When will my order be dispatched?
Dispatch time depends on the product type:. Warehouse stock items: 1–5 business days. Supplier stock items: 3–7 business days. Bulky freight orders: 3–10 business days. During busy periods, sales events, public holidays, or freight delays, dispatch t
What does dispatch mean?
Dispatch means your order has left our warehouse or supplier and has been handed over to the courier or freight provider.
Can I cancel my order?
Orders may be cancelled within 24 hours of placing the order, provided they have not yet been processed, allocated, or dispatched. All cancellation requests must be submitted through our Help Centre:. 👉 https://www.acquabathrooms.com.au/pages/help-c